Back-UPS ES protects a single line (2-wire) fax, modem or phone from surges when it is connected through the Back-UPS ES as shown. Place the Back-UPS ES to avoid: - Direct sunlight - Excessive heat - Excessive humidity or contact with fluids. Plug the Back-UPS ES power cord directly into a wall outlet; not a surge protector or power strip. Back-UPS™ 350/500 User’s Manual 990-2084A 2/02 Installation 1 Connect the Battery 3 Check the Building Wiring Fault Indicator 4 Connect Equipment to the Back-UPS 6 Switch On the Back-UPS In compliance with Department of Transportation (DOT) regulations, the Back-UPS. Discuss: APC Back-UPS ES 500 - UPS - 500 VA Series Sign in to comment. Be respectful, keep it civil and stay on topic. We delete comments that violate our policy, which we.
4 Replace the battery, battery compartment cover and cover retaining screw.
The Back-UPS ES is shipped with one battery wire disconnected in compliance with Department of Transportation (DOT) regulations. The Back-UPS ES will not operate until the wire is connected to the touch safe battery terminal.
RefurbUPS is the nation's most trusted source today for Performance Guaranteed power protection solutions. We supply more than 10,000 customers nationwide including today's leading corporations, retailers, government, and educational institutions. Ask the question you have about the APC Back-UPS ES 350 here simply to other product owners. Provide a clear and comprehensive description of the problem and your question. The better your problem and question is described, the easier it is for other APC Back-UPS ES 350 owners to provide you with a good answer.
NOTE: Small sparks may occur during battery connection. This is normal.
Back-UPS ES 350
3 LIFT the battery out of the compartment and connect the black wire to the battery terminal.
TURN the Back-UPS ES over and remove the battery compartment cover screw using a flat blade or phillips-head screwdriver.
Back-UPS®ES 350/500
User’s Guide
Status Indications
3Power On and
Install Software
Press the ON/OFF switch to power the unit
ON.
A single short beep and the green “Power On” indicator confirms that Back-UPS ES is on and ready to provide protection.
The Back-UPS ES should charge for at least 16 hours to ensure sufficient runtime. The unit is being charged whenever it is connected to utility power, whether the unit is turned ON or OFF.
If the red Building Wiring Fault indicator (located on the end near the power cord) is lit, your building wiring presents a shock hazard that should be corrected by a qualified electrician.
Install the PowerChute Personal® Edition software
Place the PowerChute Personal Edition CD-
ROM into your computer and follow the
The Back-UPS ES indicates operating status using a combination of visual and audible indicators.
See the Troubleshooting section for additional assistance.
All other trademarks are property of their respective owners.
Specifications
Order Replacement Battery
Replace with an APC qualified battery. Replacement batteries can be ordered from www.apc.com (valid credit card required). Have your Back-UPS ES model number available when ordering. Your model number can be found on the bottom of the unit.
Warranty
The standard warranty is 2 years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support. APC will ship the replacement unit once the defective unit is received by the repair department or cross-ship upon the provision of a valid credit card number. The customer pays for shipping to APC, and APC pays ground freight transportation costs back to the customer.
Service
Please DO NOT RETURN Back-UPS ES to the place of purchase under any circumstances.
1.Consult the Troubleshooting section to eliminate common problems.
2.Verify the battery is connected (see Connect Battery) and that the Circuit Breaker is not tripped (see Troubleshooting section).
If you still have problems or questions, please contact APC via the internet or at one of the phone numbers listed below.
3.Before contacting APC, please be sure to record the date purchased, UPS model, and serial number (on bottom of unit).
4.Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative. If this is not successful, the representative will issue a Return Material Authorization Number (RMA#) and a shipping address.
Pack the unit in its original packaging. If the original packaging is not available, ask APC Technical Support about obtaining a new set. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended).
5.Write the RMA# on the outside of the package.
6.Return the unit by insured carrier to the address given to you by APC Technical Support.
APC Contact Information
Online Technical Support . . . . . http://support.apc.com Web Site . . . . . . . . . . . . . . . . . . . www.apc.com USA/Canada . . . . . . . . . . . . . . . 1.800.800.4272
Mexico . . . . . . . . . . . . . . . . . . . . . +52.292.0253 / 52.292.0255 Brazil . . . . . . . . . . . . . . . . . . . . . . . +0800.12.72.1
Worldwide . . . . . . . . . . . . . . . . . +1.401.789.5735
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Back-UPS ES 350/500
User’s Guide
1
2
3
Connect Battery
Connect
Equipment
Power On and
Install Software
990-9197 Revision 1 11/01 Copyright © 2001 American Power Conversion Corp.
All other trademarks are property of their respective owners.
The Back-UPS ES is shipped with one battery wire disconnected in compliance with Department of Transportation (DOT) regulations. The Back-UPS ES
will not operate until the wire is connected to the touch safe battery terminal.
NOTE: Small sparks may occur during battery connection. This is normal.
1
2
4
TURN the Back-UPS ES over and
remove the battery compartment cover screw using a flat blade or phillips-head screwdriver.
Slide the battery
compartment cover completely off of the Back-UPS ES.
Replace the battery,
battery compartment cover and cover retaining screw.
Surge Protection
These outlets provide full-time protection from surges even if
the Back-UPS ES is switched OFF. Plug your printer, fax machine, scanner, or other peripherals that do not need battery power into these outlets.
Battery Back-up
plus Surge Protection
These outlets are powered whenever the Back-UPS ES is
switched ON. During a power outage or other utility problems (brownouts, over-voltages), these outlets will be powered for a limited time by the Back-UPS ES. Plug your computer, monitor, and one other data-sensitive device (external disk or tape drive) into these outlets.
Connect FAX/Modem/Phone
Back-UPS ES protects a single
line (2-wire) fax, modem or phone from surges when it is connected through the Back- UPS ES as shown.
Place the Back-UPS ES to avoid:
- Direct sunlight
- Excessive heat - Excessive humidity or contact with fluids
Plug the Back-UPS ES power cord directly
into a wall outlet; not a surge protector or power strip.
Connect Computer Cable
The supplied cable and software provide
automatic file saving and shutdown of the operating system in the case of a sustained power outage.
Connect the cable to the Data Port of the Back-
UPS ES. Connect the other end of the cable to the USB port on your computer. The software will automatically find the USB Port of your computer.
Press the ON/OFF switch to power the unit
ON.
A single short beep and the green “Power On”
indicator confirms that Back-UPS ES is on and ready to provide protection.
The Back-UPS ES should charge for at least
16 hours to ensure sufficient runtime. The unit is being charged whenever it is connected to utility power, whether the unit is turned ON or OFF.
If the red Building Wiring Fault indicator
(located on the end near the power cord) is lit, your building wiring presents a shock hazard that should be corrected by a qualified electrician.
Install the PowerChute Personal
®
Edition
software
Place the PowerChute Personal Edition CD-
ROM into your computer and follow the installation instructions on the screen. Apc Backup Ups Es 550 Manual
3
LIFT the battery out of the compartment and connect the
black wire to the battery terminal.
www.apc.com
®
P o w e r O n
Battery Backup
plus Surge Protection
Wall Outlet
Modem/Phone/Fax
Computer
USB Port
Surge Protection
Back-UPS ES 500
Back-UPS ES 350
APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion Corp.
The Back-UPS ES indicates operating status using a combination of visual and audible indicators.
Status
Visual Indications
Audible Indication
Alarm Terminates
When
On Line - UPS is supplying conditioned
utility power to the load
Power On LED - ON
None
n/a
On Battery - UPS is supplying battery
power to the load connected to the Battery outlets
Power On LED - ON
(off during beep)
Beeping 4 times
every 30 seconds
UPS transfers back to
On Line operation, or when UPS is turned off.
Low Battery Warning - UPS is supplying
battery power to the load connected to the Battery outlets and the battery is near exhuastion
Power On LED -
Flashing
Rapid beeping (one
second intervals)
UPS transfers back to
On Line operation, or when UPS is turned off.
Replace Battery - Battery needs to be
checked and/or replaced, or battery is not connected
Power On LED -
Flashing
Constant tone
UPS turned off with
the power switch.
Overload Shutdown - During On Battery
operation a battery power supplied outlet overload was detected.
Power On LED - OFF
Constant tone
UPS turned off with
the power switch.
Sleep Mode - During On Battery
operation the battery power has been completely exhausted and the UPS is waiting for utility power to return to normal.
Power On LED - OFF
Beeping once every
4 seconds
UPS transfers back to
On Line operation, or when UPS is turned off.
Building Wiring Fault - Your building
wiring presents a shock hazard that should be corrected by a licensed electrician.
Building Wiring Fault
LED (red) - ON
None
UPS is unplugged, or
plugged into a properly wired outlet.
Status Indications
Power On
Circuit
Breaker
AC Line
Cord
Apc Back Ups 500 Manual
Building Wiring
Fault Indicator
UPS Power
On Indicator
Power
Switch
®
See the Troubleshooting section for additional assistance.
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